NOTE 1: In my case it wasn't necessary to do anything with the router NOTE:2 After the issue gets fixed you need to "Purchase" the online pass from the in-game store, don' t worry about as this pass is now free for all Xbox users A fresh connection can help clear up most basic connectivity issues. Reboot the Network Unplug the modem/router power for about 5 minutes to refresh the network. Clear Mac Address Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox. Press the Xbox button on your console to turn on the Xbox One. The views of the moderation team do not reflect the view of Microsoft or its subsidiaries.Hello there I managed to fix this issue and I will be leaving the solution I used, in case anyone else has the same problem on the future: Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Note: We are not affiliated with Microsoft or its subsidiaries in any official capacity.
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